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In today’s ever-changing healthcare environment, executives need to ask themselves this question: how can we provide our patients with safer and better quality care with fewer resources? Institutions across the country have re-evaluated their processes and the number of steps required to deliver these services. As hospitals, clinics, and long-term care facilities face fewer payments, sick patients, an aging workforce. They too need to work smarter and more efficiently. One can read about how to deliver the highest quality care of service in drHomeDoctorsPerth blog.

Organizing workspaces by sorting, straightening, sweeping, standardizing, and supporting (5S), where everything has its place, ensures both employee and patient safety. It also offers visual queues that save time for the search for supplies and equipment such as IV pumps, which means waste and improves the working environment. 5S not only provides the foundation for building a Lean Healthcare organization but also leads to higher employee satisfaction.

Focusing on well-organized steps creates added value for the patient. An example is the redesign of the patient flow for the transfer of patients from the ED to the patient floor or the PACU. This results in efficient care with fewer waiting times for patients and staff. Who better determines the correct process for an area that the team members who actually do the work? The development of multidimensional teams targets specific areas and faulty processes that isolate waste.

Quality CareOrganizational leaders must feel obliged to implement Lean principles from top to bottom. This support includes training, raising awareness of the organization through communication between management and employees, conducting rapid improvement events using the Plan Do Study Act (PDSA), problem-solving, and reporting on outcomes. When employees waste money, time and supplies, the organization sees value loss. Using the PDSA method provides the health organization with improved quality, safety, and dynamics for the staff. In health care, individuals must remember that the patient is the primary customer.

By implementing lean principles and process changes, healthcare organizations can assure their patients, despite a variety of challenges, that they will receive safe and high-quality care in a safe environment today and in the future.

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